1. Exchanges:
If you wish to exchange an item, please contact us. We will guide you through the exchange process based on product availability.
2. Non-Returnable Items:
All items sold are non-returnable
3. Shipping Costs:
Shipping costs for returning items are the responsibility of the customer, unless the return is due to an error on our part.
4. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as appropriate.
5. Cancellations:
Orders can be canceled within [12] hours of purchase. Once the order is processed, it cannot be canceled.
6. Contact Information:
For any questions or concerns regarding returns and refunds, please contact info@myoneseafood.com.